Delivery fees start at EGP 63 for Cairo and Giza and go up to EGP 110 for Matruh. The exact fee for your address is shown at checkout before you pay. Delivery times - Cairo, Giza and Alexandria: 1 to 2 working days - All other cities: up to 5 working days Orders are processed on working days. [Orders placed after 4pm are processed the next working day.]
1-hour delivery:
1-hour delivery is available in [New Cairo, Rehab, Zamalek, Mohandessin, Sheikh Zayed and 6th of October], available for an additional fee on the checkout page.
Payment:
We accept card, cash on delivery, mobile wallets and installments. Your address Please include your full address at checkout, in Arabic if possible, along with a reachable phone number. Our courier will call you before delivery.
Opening your order:
Orders cannot be opened before accepting delivery. If anything arrives damaged, faulty or incorrect, contact us within 3 days of delivery and we will arrange a free replacement and pickup. Delays and failed deliveries Delivery times are estimates and may be longer during sales, holidays or courier delays. [If the courier cannot reach you after 3 attempts, the order is returned to us and cancelled.
Questions:
Email zynah@fustany.com or message us on Instagram @zahia_me with your order number.
